Which payment methods do you accept?
Credit/Debit Cards (American Express, MasterCard, Visa, and Discover), and Financing.
What is your return policy?
We offer a 30 Day Money Back Guarantee On All Items. Check out our 30-Day Return Policy.
What is your cancellation policy?
You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at firstname.lastname@example.org if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.
How do I place an order?
To place orders by phone, call us at (800) 830-5122. To place an order online, simply click “Add To Cart” on your preferred product and proceed to checkout via “Secure Checkout”. Enter your shipping and billing information and complete checkout. You will receive an immediate order confirmation and we will process your order immediately.
How do I know when my order will ship?
Once you place your order, you will receive a confirmation email confirmation credit card authorization and shipping/billing information. We will immediately process your order and you will receive an email confirming your order has shipped once it leaves the warehouse. If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
Do you charge sales tax?
We are located in Miami and we only charge sales tax in Florida. This alone can save you hundreds of dollars compared to ordering elsewhere.